Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The retention of podiatry records is normally a minimum of 8 years, after the last appointment.  For customers who are not patients but may have bought products from our business I will keep any data you may have provided for a minimum of 6 years in line with tax legislation.

Transfers of Personal Information Outside the United Kingdom

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we transfer information about you outside of the UK, I rely on Privacy Shield as the legal basis for the transfer, as X Cloud is Privacy Shield certified.

Your Rights

You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

•             Access. You have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.

•             Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. In the case of health records these are normally exempt from change and deletion requests. 

•             Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

•             Complain. If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with the Information Commissioner www.ico.org.uk

How to Contact Us

For purposes of the GDPR, I, (Steven Pounce), am the data controller of your personal information. If you have any questions or concerns, you may contact me at margatefootclinic@gmail.com  . Alternately, you may write to me at: Margate Foot Clinic, 61 Beatrice Rd, Margate, CT9 5SW.

Marketing

From time to time we may wish to send you information which may include a newsletters and possibly product offers.